10 quick facts you should know about consumer behaviour on Facebook:

21 Oct
We all know that brands are now on Facebook, but the interesting this is, how are consumers reacting with these brands?
Recently, a study by Constant Contact and market research firm Chadwick Martin Bailey revealed some pretty interesting facts about how people react to a brand on Facebook:
    1. Consumers interact with their favorite brand on Facebook far more than they do on other social networks
    2. 56% of consumers said they are more likely to recommend a brand to a friend after becoming a fan on Facebook
    3. 51% of consumers said they are more likely to buy a product after becoming a fan on Facebook
    4. 52% of those who go online said that they spend at least one hour a week on Facebook
    5. 76% of consumers said they have never “un-Liked” a brand on Facebook
    6. 77% of consumers said they interact with brands on Facebook primarily through reading posts and newsfeeds
    7. 78% of consumers who “Like” brands on Facebook said they “Like” fewer than 10 brands
    8. 58% of consumers said they “Like” a brand on Facebook because they are a customer of that brand
    9. 45% of consumers said they spend most of their time on Facebook in the newsfeed
    10. 69% of consumers said they want to hear from some brands on Facebook more than others
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One Response to “10 quick facts you should know about consumer behaviour on Facebook:”

  1. Stephanie Bennis October 21, 2011 at 12:31 pm #

    Thank you for sharing these Facebook stats! They’re very helpful to me in my line of work–I work with a lot of businesses who struggle with getting social media to work for them. They key to creating an effective social media plan is to tailor the strategy to the type of business and the audience they’re trying to reach. Each social media has its pros and cons and draws its own crowd.

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