Tag Archives: Facebook business pages

Finally! Facebook pages get private messages

12 Dec
Facebook brand pages gets private messages

Facebook brand pages gets private messages

It’s a moment a lot of businesses have been waiting for – for Facebook pages to receive private messages.

It’s often been an irk when running campaigns, or handling customer complaints – when you can’t private message your page’s followers from the brand page.

Specifically, people don’t have to have liked the page for them to message you, so it will widen your net significantly in who you can talk to from your brand’s page. However, you can only respond to messages people send you, you can’t proactively message people…yet.

It’s going to be a huge step in keeping everything in the social sphere and more active, instead of having to move away to email. A huge plus.

What do you think? Will you be using this new feature?

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